Glodyne Technoserve Limited : A Leading Technology Infrastructure Management Services Company

Glodyne Retail IT Solutions

Service and Support for the Retail Environment

In the retail environment, technology is increasingly running the business and differentiating the customer experience. Your customers can’t afford downtime in these tough economic times. Glodyne understands retail technology and has the scalability to service retail locations nationwide.

With nearly 20 years of retail environment experience, Glodyne offers comprehensive services for the complete product lifecycle including: deployment, support, maintenance, de-installation, and second life. Glodyne also supports and maintains more than 745 manufacturers' products, including IBM, NCR, HP, Dell, Fujitsu, Lexmark, Epson, Motorola (Symbol), Metrologic, Verifone, and Ingenico.

Let Glodyne provide you with quality technology support services to grow your IT infrastructure in the Retail environment.

Glodyne's Technology Services and Support for Retail include:

Onsite Retail Services Total coordination and project management of the installation and de-installation process including site surveys, site preparation, assembly, staging, integration, configuration, implementation, testing, rollout, technology refresh, de-installation, disposal, and second life.

Retail Logistics Services Complete logistics services including advance exchange, depot repair, forward/reverse logistics, inventory management, and end of life.

Remote Retail Services Whenever there is a technology support need at a store or at the Home Office, this is the first and only call an employee has to make. Available on a 24x7 basis, this North American staffed solution covers Tier 1 through Tier 3 escalation with soft transfer to application support, as well as dispatching and scheduling of onsite resources, should they be required.

With more than 50 years of experience and more than 2,500 technology professionals Glodyne delivers the entire spectrum of technology maintenance and support services. Our solutions have made a difference for customers such as grocery chains, big box office supply stores, clothing retailers, automotive parts retailers, libraries, and retail pharmacy chains. Through our extensive network of OEM, reseller, outsourcer, and systems integrator partnerships, we can leverage these capabilities and partner with you to make that difference, too.