CAREER

 
Software Engineer
Job Description
  • Responsible for assisting with the design and development of J2EE applications.
  • Duties include performing requirements gathering, analysis, design, development, unit testing, and documentation of web-based applications, using J2EE Technologies.
Personal Qualities
  • Enthusiastic Personality 
  • Positive Attitude 
  • Ability to work under stress
  • Team building / Managing skills 
  • Good Communication
  • Committed to Organization
Qualification
  • Master’s or foreign acad. equiv. in Computer Science, Computer Applications or related field.
Experience
  • Plus two (2) years of experience.
  • Experience with J2EE Technologies, Java, JSP, Jakarta Struts, Oracle RDBMS, and Oracle Application Servers required.
  • Travel to unanticipated client sites throughout U.S. may be required.
Salary :  $90,896 per year
Job Location / Where to apply
Glodyne Technoserve, Inc., 2700 Augustine Drive, Ste. 190, Santa Clara, CA - 95054
Software Engineer (QA)
Job Description

  • Responsible for enhancing and developing QA Test Plans and designing test automation strategies.

  • Duties will include working closely with developers to define business process test strategies;  understanding business and functional requirements to develop test plans, automation scripts and test cases; executing test scripts; identifying discrepancies; reporting defects utilizing the bug tracking application; communicating with the development team via established process tracing them to resolution; participating in continuous process improvement; and customizing Quality Center tool to be used for software tickets, change management, and testing. Will also write project documentation and Policies and Procedures document for complete Software team.
Personal Qualities
  • Enthusiastic Personality 
  • Positive Attitude 
  • Ability to work under stress
  • Team building / Managing skills 
  • Good Communication
  • Committed to Organization
Qualification
  • Bachelor’s or foreign acad. equiv. in Computer Science or related field.
Experience
  • Plus one (1) year of experience. Will accept three (3) years of experience in lieu of BS + 1.
  • Will accept any suitable combination of education, training, or experience for the offered position.
  • Experience with QTP, Quality Center, SAP, Java Script, HTML, and Apache Server reqd.

 
IMS Delivery Manager
Job Description
  • Looking for a candidate who is passionate about customer service and has a strong work ethic. Customer Service experience in IT company is preferred. 
  • Demonstrates a passion for understanding customer needs and satisfying customers. Excellent troubleshooting, listening and problem-solving skills and the ability to work in a stressful environment. 
  • Must have the desire to establish best practices to ensure our customer base will have the highest satisfaction level. 
  • Able to work under minimal supervision. Approaches tasks in an organized and professional way and able to determine the methodology and the time required to succeed. Actively works to continuously improve and grow. 
  • Manage a big team of Systems Integration Engineers, Facility Management Engineers and Helpdesk Executives.
  • Analyzing data (forecast, schedule, customer satisfaction, performance management), finding flaws and fixing broken or inefficient processes and proactively improving processes within the department. 
  • Advise Sales and Marketing department on customer feedback and sentiment
  • Manage all activities required to provide customer support including answering customer emails, outbound phone calls, and resolution of all customer issues. 
  • Supervise Teams performance & motivate them.
  • Supervise other service locations across US 
  • Supervise the policies applicable for the department & implement it.
Personal Qualities
  • Enthusiastic Personality 
  • Positive Attitude 
  • Ability to work under stress
  • Team building / Managing skills 
  • Good Communicationˇ Customer Management
  • Committed to Organization
Qualification
  • Bachelor's degree + MBA is must. 
Experience
  • 6 - 7 years experience in relative field of IT Services Preferably should have worked for an organization having IMS support services & Facility Management with team of engineers and coordinators.

 
Business Development Manager (Sales)
Job Description
  • Soliciting business requirements in specified Industry Segment & managing the Industry Segment
  • Account management & strong client relationshipˇ Funnel generation and updation
  • Configuring and effectively demonstrating the solutions that address the requirements and provide business value to the customers. 
  • Demonstrations include presentations to business and audiences ranging from end users to Sr. Executives at client side through PowerPoint slides as well as impromptu discussions.
  • Functional Product Knowledge. Delivers an intermediate level of the technical features, competitive advantages and business benefits of products & services of Glodyne & it’s alliance partners.
  • Maintains up-to-date certifications on current products, tools, and architecture 
  • Participates in all appropriate training to acquire and maintain a detailed level of Product, SBU’s knowledge 
  • Customer Satisfaction focused. Sets proper expectations during the sales cycle to ensure customer satisfaction. 
  • Following company policies in ethical way.
Personal Qualities
  • Dynamic / Enthusiastic Personality 
  • Very aggressive in nature ˇ Positive Attitude 
  • Team worker 
  • Targets Driven
  • Good Communication skills
  • Customer Management
  • Presentation skills, Documentation Skills
  • Committed to Organization / Targets
Qualification
  • Bachelor's degree + MBA is must. 
Experience
  • 4+ years experience in relative field of IT Services like Turnkey IT Solutions, Software Solutions, Managed IT Services, Networking or any relevant IT company.
 
 
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